KEY TAKEAWAYS

  • Manulife offers long-term emergency medical coverage for tourists, Super Visa holders, students, and new immigrants visiting Canada
  • Manulife provides round-the-clock emergency support and access to the TravelAid mobile app during the trip
  • Eligible travellers remain covered during temporary trips outside Canada if the trip starts and ends in Canada
  • All plans include 24/7 emergency assistance and side-trip coverage for eligible travel outside Canada.

Manulife is one of Canada’s largest insurance providers, offering travel health insurance plans for visitors. It provides up to $200,000 in medical emergency coverage for stays up to 365 days, along with 24/7 emergency travel assistance. Furthermore, it offers three plan options: Basic, Standard, and Enhanced, allowing travellers to select the level of coverage that best matches their health needs, budget, and travel requirements.

The Standard and Enhanced plans also include coverage for dental emergencies and necessary prescription drugs, making them great for those seeking comprehensive coverage. 

Manulife visitor insurance at a glance: Coverage, duration, eligibility

Feature Details
Ideal for Tourists and new immigrants awaiting provincial health cards
Plan options Basic, Standard, and Enhanced
Coverage amount Up to $200,000
Pre-existing conditions Pre-existing conditions covered under the Enhanced plan (subject to the policy’s stability period and age or medical questionnaire requirements)
Age Eligibility Basic Plan: Ages 0 (30 days) and older (no maximum age limit)

Standard and Enhanced Plans: Ages 0 (30 days) to 85 years

Waiting Period  Age 85 and under:

  • 72 hours if the policy is purchased within 30 days of arriving in Canada
  • 7 days if the policy is purchased after 30 days of arriving in Canada

Over age 85:

  • 15 days if purchased after arriving in Canada
Monthly payment option Not available
Maximum Policy Duration Up to 365 days

Pros:

  • 10-day free look period
  • Basic plan has no maximum age eligibility
  • Pre-existing conditions covered in the Enhanced plan
  • Automatic policy extensions may apply in specific scenarios (e.g., hospital stays near expiry or defined travel delays)
  • Support for trips taken to other countries from Canada during the duration of the policy (starts and ends in Canada)
  • Travel companion mobile app (TravelAid) that provides GPS-enabled medical and claims assistance

Cons:

  • Maximum coverage up to $200,000, which may be lower than some competing visitor insurance plans
  • No monthly payment option available 
  • Low cap of $500 on prescription drugs across all three plans
  • If a claim has been filed, refund fees may apply. A $300 fee is deducted if the claim is withdrawn, while a $500 fee is charged if the claim is denied
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Manulife visitor medical insurance: Key features and plans

The Manulife Visitors to Canada Emergency Medical insurance offers up to $200,000 in emergency medical coverage along with 24/7 travel assistance for visitors staying in Canada. The plans also include side trip coverage outside Canada, making it great for travellers. Additionally, the Enhanced plan provides coverage for stable pre-existing medical conditions under the 

The three plans of the Manulife Visitor Insurance cover emergency medical support, alongside extended health care benefits and death-related expenses. The Standard and Enhanced plans also offer compensation for accidental death and dismemberment (AD&D).

Here’s a rundown of the Basic, Standard, and Enhanced plans under the Manulife visitors insurance:

Feature Basic Plan Standard Plan Enhanced Plan
Coverage for pre-existing conditions Not covered Covers conditions that did not exist within 180 days before coverage Covers stable pre-existing conditions for at least 180 days
Emergency hospital & medical coverage Up to $200,000 Up to $200,000 Up to $200,000
Prescription drug coverage Up to $500 Up to $500 Up to $500
Emergency dental coverage Not included Up to $4,000 for accidental dental treatment / $300 for pain relief Up to $4,000 for accidental dental treatment / $300 for pain relief
Healthcare practitioner services Up to $1,000 combined Up to $1,000 combined Up to $1,000 combined
Extended health care benefits Up to $5,000 Up to $5,000 Up to $5,000
Death-related expenses Up to $7,500 Up to $7,500 Up to $7,500
Medical questionnaire Not required Not required Required for ages 55–85
Accidental death and dismemberment (AD&D) Not included Up to $25,000 Up to $25,000
Transportation & accommodation $150 per day up to $1,500 $150 per day up to $1,500 $150 per day up to $1,500
Return baggage coverage Up to $300 Up to $300 Up to $300
Side trips outside Canada

(Must not exceed 30 days per policy or 49% of the total number of coverage days)

Included Included Included

Advisor insight: The Standard and Enhanced plans are often the safest option for seniors who want stronger financial protection against unexpected medical expenses during an extended stay in Canada.

How much does Manulife visitor health insurance cost?

The cost of a visitor to Canada health insurance policy from Manulife ranges from $73.20 to $726.60, depending on the age, coverage amount, duration, and health status. 

Here are the sample premium costs of the Manulife visitor health insurance based on an individual’s age and health status:

Age Basic Standard Enhanced
25 years $73.20 $107.10 $113.10
35 years $87.60 $112.20 $120.00
45 years $106.50 $139.50 $146.70
55 years $114.00 $144.00 $155.40
65 years $148.50 $217.20 $254.40
75 years $275.10 $399.00 $469.50
85 years $421.20 $579.60 $726.60

*Premium cost for $100,000 in coverage for a visitor to Canada insurance plan for 30 days.

How much does Visitor Insurance cost?

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How to reduce the cost of Manulife visitor health insurance?

To reduce your Manulife Visitor to Canada Insurance premium costs, you can utilize two primary methods:

  • Apply as a group: Qualify for a 5% premium reduction when applying as a family or travel group.
  • Select a higher deductible: Choose a higher deductible to lower your premium by up to 40%.

A deductible is the amount you pay out-of-pocket toward eligible medical expenses before your insurance starts covering costs. As a rule of thumb, a higher deductible results in lower premiums.

See how your Manulife Visitor to Canada insurance premiums change with different deductible amounts:

Deductible Amount Premium Reduction
$100 5%
$250 10%
$500 15%
$1,000 20%
$5,000 35%
$10,000 40%

Who is eligible for Manulife visitor insurance?

Any non-resident in Canada meeting Manulife’s definitions and medical eligibility criteria and not covered by a provincial health care plan is eligible for Manulife’s visitor to Canada plan. 

This includes tourists visiting Canada, new immigrants, Super Visa holders, work permit holders, and returning Canadians who are not currently covered by a provincial plan.

However, you are not eligible for Manulife travel insurance for visitors if you:

  • Travel against a physician’s advice or have a terminal illness with a life expectancy of less than two years
  • Have received a diagnosis of, or treatment for, pancreatic, lung, brain, or liver cancer within the past two years
  • Have ever been diagnosed with metastatic cancer, where cancer has spread from one part of the body to another
  • Are awaiting, or have previously undergone, an organ or bone marrow transplant (excluding corneal transplants)
  • Live with congestive heart failure or a kidney condition that requires dialysis
  • Have required home oxygen therapy within the past 12 months
  • Reside in a nursing home, long-term care facility, or rehabilitation centre

Does Manulife visitor health insurance cover pre-existing conditions?

Yes, the Enhanced plan of the Manulife visitor health insurance offers coverage for pre-existing medical conditions. It covers conditions that have been stable for 180 days. The Basic plan does not cover any pre-existing conditions.

Under Manulife visitor insurance, a pre-existing medical condition is considered stable if there have been no new treatments, medications, or changes to existing treatment plans within the required stability period.

Learn more about the cheapest visitor insurance companies in Canada

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Key things to know before buying Manulife visitor insurance

Here are the major points you must keep in mind during your Manulife travel insurance for visitors policy period:

  • 24-hour call requirement: Policyholders must contact Manulife’s Assistance Centre (1-877-878-0142)  within 24 hours of hospitalization or before treatment. Failure to do so may result in a 20% coinsurance penalty. 
  • Pre-approval for diagnostic procedures: MRIs, CT scans, ultrasounds, biopsies, and certain cardiovascular procedures require prior approval from the Assistance Centre unless it is a life-threatening emergency. 
  • Automatic policy extensions: The coverage may automatically extend at no extra cost for travel delays (up to 72 hours), hospitalisation on the expiry date, or medical emergencies occurring within 5 days before the policy expires.
  • TravelAid app: Manulife also has a dedicated TravelAid App that you can use to file claims or contact claim administrators. It can also provide directions to the closest medical facility wherever you are in the world.

Advisor’s take: Manulife visitor insurance to Canada remains a strong choice for travellers and long-term visitors, thanks to its flexible plans and comprehensive emergency medical coverage with side trip support. Despite the lack of monthly payment options, it is a great choice for those seeking comprehensive coverage.

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How to file a claim with Manulife Visitor Insurance

If you experience a medical emergency during your stay in Canada, you should contact Manulife’s Assistance Centre as soon as possible to initiate the claims process. The policy offers 24/7 emergency assistance and online claim submission support to help travellers submit claims quickly and efficiently. 

Here’s how you can file a Manulife claim for visitors insurance:

  • Call the Assistance Centre immediately

Contact the Assistance Centre in Canada and the United States at 1-877-878-0142, and internationally at +1 (519) 251-5166. The Assistance Centre is available 24 hours a day, 7 days a week.

  • Gather required documents

Provide medical records and a physician’s diagnosis, proof of treatment expenses (including itemized bills and payment receipts), and travel documents such as your passport, visa, or airline ticket. You might also need to give supporting documents.

  • Meet claim deadlines

Report the claim within 30 days of the incident and submit proof of claim within 90 days of treatment or occurrence.                     

  • Submit claims

Submit claims online through the Gems portal or use the TravelAid App to file claims or contact administrators. Additionally, you can mail claim documents to their address: 

Manulife Travel Insurance Claims

c/o Global Excel Management, P.O. Box 1237, Stn. A

Windsor, ON N9A 6P8, Canada

Can you cancel or get a refund on Manulife Visitor Insurance?

Yes, Manulife Visitor Insurance allows policy cancellations and refunds under certain conditions. The refund amount depends on whether coverage has started, whether a claim has been filed, and the reason for cancellation. 

Here are Manulife visitor insurance cancellation and refund rules at a glance:

  • 10-day free look period:

You may be eligible for a full refund if you cancel within 10 days of purchase, before your departure date, and no claim has been made. Terms and conditions apply.

  • Visa refusal refunds: 

Full refunds may be available if your visa or Super Visa application is refused before coverage begins. However, proof of visa refusal is required.

  • Early return refunds:

      Partial refunds for unused coverage days may be available if you:

  • Return to your country of origin early, or
  • Become eligible for a provincial or government health insurance plan (GHIP)
  • No claim can have been paid or denied

Note: Proof of departure or GHIP coverage is required. Refund eligibility is subject to policy conditions.

Manulife Visitor Insurance refund handling fees

However, a handling fee applies to partial refunds once a claim has been initiated. Manulife will deduct this fee from your refund amount according to the terms and conditions.

Here are the deductions for refunds with claims:

  • Claim withdrawn: refund issued minus a $300 file handling fee per claim
  • Claim denied: refund issued minus a $500 file handling fee per claim
  • Claim paid: the paid claim amount and a $300 file handling fee are deducted from the refund amount

How to extend coverage instead of cancelling?

If you are thinking about extending your coverage instead of cancelling, you must purchase a new Manulife policy before your current coverage expires.

To avoid a new waiting period, the new policy must:

  • Start immediately after the old policy ends
  • Not reduce the deductible
  • Not increase the coverage limit
  • Not switch from a non-pre-existing condition plan to a pre-existing condition plan tier (Basic to Standard/Enhanced)

Note that eligibility for an extension may depend on factors such as your claims history, health status, and the length of coverage requested. Additional premiums will apply, and certain conditions may need to be met.

How does Manulife compare to other visitor insurance options?

Here’s a quick overview of the Manulife visitor health insurance policy compared to similar policies offered by GMS, TuGo, Allianz, and others:

Provider Pre-Existing Conditions Coverage Monthly Payments Maximum Coverage
Manulife Yes, if stable for 180 days (Enhanced Plan) No Up to $200,000
TuGo Yes, if stable (7–365 days depending on age and trip length) No Up to $500,000
Allianz Yes, if stable (90 days ≤59 years; 180 days ages 60–89) No Up to $500,000
GMS Yes, if stable for 180 days No Up to $150,000
MSH International Discover Canada Yes, if stable (90 days ≤70 years; 180 days ages 71–80) Yes Up to $1,000,000
Destination Canada Yes, if stable (90 days ≤59 years; 180 days ages 60–79) Yes Up to $300,000
Travelance Yes, if stable for 180 days (Premier Plan; Essential Plan excludes pre-existing conditions) Yes Up to $150,000
Secure Travel Yes, if stable (90 days ≤69 years; 180 days ages 70–84) Yes Up to $1,000,000

For a comprehensive review and comparison, head over to our list of the best medical Insurance for visitors to Canada (2026)

How to purchase Manulife visitor health insurance?

PolicyAdvisor’s licensed advisors help travellers find the right Manulife Visitor to Canada Insurance plan by comparing coverage options and recommending options based on medical needs, travel duration, and budget. Our advisors can also guide you through customizing your policy based on your age, health history, and travel plans.

Whether you’re a tourist, Super Visa applicant, or long-term visitor, our team can help you select the coverage that best fits your situation. The advisors will help you understand coverage limits, deductibles, exclusions, and optional benefits.

Need help?

Let our experts help with help with choosing the best visitor insurance to Canada.

Frequently Asked Questions

Does Manulife visitor medical insurance cover pre-existing medical conditions?

Yes, the Enhanced plan covers pre-existing medical conditions under certain specific rules. The Enhanced plan covers stable pre-existing medical conditions for at least 180 days before coverage begins.

Is Manulife suitable for Super Visa? 

Yes, all three plans are eligible for the Manulife Super Visa insurance when the coverage amount is $100,000 and above.

What is the maximum coverage available under Manulife visitor insurance?

Manulife offers emergency medical coverage limits up to $200,000 under the Basic, Standard, and Enhanced plans.

Does Manulife visitor to Canada insurance include dental coverage?

Yes, the Standard and Enhanced plans of the Manulife visitor insurance include up to $4,000 for accidental dental treatment and up to $300 for emergency dental pain relief. However, the basic plan has no support for dental work.

Are side trips outside Canada covered by the Manulife Visitor to Canada Insurance?

Yes, the Manulife Visitor to Canada Insurance supports any trip taken to other countries from Canada (starts and ends in Canada). However, they must not exceed the lesser of 30 days per policy or 49% of the total number of coverage days in your policy.

What is a stable pre-existing condition in the Manulife Visitor Insurance?

Under Manulife visitor insurance, a pre-existing medical condition is considered stable if there have been no new treatments, medications, or changes to existing treatment plans within the required stability period. The condition must not have worsened, produced new or more severe symptoms, required hospitalisation or specialist referrals, or involved any pending tests, investigations, or planned treatments. 

SUMMARY

Manulife Visitor to Canada Insurance is a flexible travel medical insurance option designed for visitors. With coverage for up to $200,000 for up to 365 days and support for dental emergencies and accidental death and dismemberment (AD&D), it is a comprehensive plan. This review covers different aspects of the policy in detail.

Written By
Brandon Jeeteng Chow
Insurance Advisor, LLQP
Brandon Jeeteng Chow is an Ontario-based insurance advisor with over 10 years of experience. He specializes in life, travel, and health insurance, offering expert insight and client-first service to PolicyAdvisor’s readers.
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Brandon Jeeteng Chow is an Ontario-based insurance advisor with over 10 years of experience. He specializes in life, travel, and health insurance, offering expert insight and client-first service to PolicyAdvisor’s readers.