- Manulife offers Basic, Standard, and Enhanced Visitor to Canada plans with different levels of protection
- The insurer offers long-term emergency medical coverage for tourists, Super Visa holders, students, and new immigrants visiting Canada
- Manulife provides round-the-clock emergency support and access to the TravelAid mobile app during the trip
- Eligible travellers remain covered during temporary trips outside Canada if the trip starts and ends in Canada
Manulife is one of Canada’s largest insurance providers, offering travel health insurance plans for visitors. It provides up to $200,000 in medical emergency coverage for stays up to 365 days, along with 24/7 emergency travel assistance. It offers three plan options: Basic, Standard, and Enhanced, allowing travellers to select the level of coverage that best matches their health needs, budget, and travel requirements.
All three plans also include coverage for dental emergencies and necessary prescription drugs, making them great for those seeking comprehensive coverage.
Manulife visitor insurance at a glance: Coverage, duration, eligibility
| Feature | Details |
| Best for | Tourists and new immigrants awaiting provincial health cards |
| Plan options | Basic, Standard, and Enhanced |
| Coverage amount | Up to $200,000 |
| Pre-existing conditions | Pre-existing conditions covered under the Enhanced plan (subject to the policy’s stability period and age or medical questionnaire requirements) |
| Age Eligibility | Basic Plan: Ages 0 (30 days) and older (no maximum age limit)
Standard & Enhanced Plans: Ages 0 (30 days) to 85 years |
| Waiting Period | Age 85 and under:
Over age 85 (Basic plan):
|
| Monthly payment option | Not available |
| Maximum Policy Duration | Up to 365 days |
Pros and Cons of Manulife travel insurance
Manulife visitor medical insurance: key features and plans
The Manulife Visitors to Canada Emergency Medical insurance offers up to $200,000 in emergency medical coverage along with 24/7 travel assistance for visitors staying in Canada. The plans also include side trip coverage outside Canada and coverage for stable pre-existing medical conditions under the Enhanced plan.
The three plans of the Manulife Visitor Insurance cover emergency medical support, alongside extended health care benefits and death-related expenses. The Standard and Enhanced plans also offer compensation for accidental death and dismemberment (AD&D).
Here’s a rundown of all the different plans under the Manulife visitor insurance:
| Feature | Basic Plan | Standard Plan | Enhanced Plan |
| Coverage for pre-existing conditions | Not covered | Covers conditions that did not exist within 180 days before coverage | Covers stable pre-existing conditions for at least 180 days |
| Emergency hospital & medical coverage | Up to $200,000 | Up to $200,000 | Up to $200,000 |
| Prescription drug coverage | Up to $500 | Up to $500 | Up to $500 |
| Emergency dental coverage | Not included | Up to $4,000 for accidental dental treatment / $300 for pain relief | Up to $4,000 for accidental dental treatment / $300 for pain relief |
| Healthcare practitioner services | Up to $1,000 combined | Up to $1,000 combined | Up to $1,000 combined |
| Extended health care benefits | Up to $5,000 | Up to $5,000 | Up to $5,000 |
| Death-related expenses | Up to $7,500 | Up to $7,500 | Up to $7,500 |
| Medical questionnaire | Not required | Not required | Required for ages 55–85 |
| Accidental death and dismemberment (AD&D) | Not included | Up to $25,000 | Up to $25,000 |
| Transportation & accommodation | $150 per day up to $1,500 | $150 per day up to $1,500 | $150 per day up to $1,500 |
| Return baggage coverage | Up to $300 | Up to $300 | Up to $300 |
| Side trips outside Canada
(Must not exceed 30 days per policy or 49% of the total number of coverage days) |
Included | Included | Included |
Advisor insight: The Standard and Enhanced plans are often the safest option for seniors who want stronger financial protection against unexpected medical expenses during an extended stay in Canada.
How much does Manulife visitor health insurance cost?
The cost of a visitor to Canada health insurance policy from Manulife ranges from $73.20 to $726.60, depending on the age, coverage amount, duration, and health status.
Here are the sample premium costs of the Manulife visitor health insurance based on an individual’s age and health status:
| Age | Basic | Standard | Enhanced |
| 25 years | $73.20 | $107.10 | $113.10 |
| 35 years | $87.60 | $112.20 | $120.00 |
| 45 years | $106.50 | $139.50 | $146.70 |
| 55 years | $114.00 | $144.00 | $155.40 |
| 65 years | $148.50 | $217.20 | $254.40 |
| 75 years | $275.10 | $399.00 | $469.50 |
| 85 years | $421.20 | $579.60 | $726.60 |
*Premium cost for $100,000 in coverage for a visitor to Canada insurance plan for 30 days.
How to reduce the cost of Manulife visitor health insurance?
To reduce your Manulife Visitor to Canada Insurance premium costs, you can utilize two primary methods:
- Apply as a group: Qualify for a 5% premium reduction when applying as a family or travel group.
- Select a higher deductible: Choose a higher deductible to lower your premium by up to 40%.
A deductible is the amount you pay out-of-pocket toward eligible medical expenses before your insurance starts covering costs. As a rule of thumb, a higher deductible results in lower premiums.
See how your Manulife Visitor to Canada insurance premiums change with different deductible amounts:
| Deductible Amount | Premium Reduction |
| $100 | 5% |
| $250 | 10% |
| $500 | 15% |
| $1,000 | 20% |
| $5,000 | 35% |
| $10,000 | 40% |
Who is eligible for Manulife visitor insurance?
Any non-resident in Canada meeting Manulife’s definitions and medical eligibility criteria and not covered by a provincial health care plan is eligible for Manulife’s visitor to Canada plan.
This includes tourists visiting Canada, new immigrants, Super Visa holders, work permit holders, and returning Canadians who are not currently covered by a provincial plan.
However, you are not eligible for Manulife travel insurance for visitors if:
- You are travelling against the physician’s advice or have a terminal illness with less than 2 years to live
- You have been diagnosed with or received treatment within the last 2 years for pancreatic, lung, brain, or liver cancer
- You have ever been diagnosed with any type of cancer that has spread from one part or organ of the body to another (metastatic cancer)
- You have had or are waiting for an organ or bone marrow transplant (excluding corneal transplant)
- You have ever been diagnosed with congestive heart failure or a kidney condition requiring dialysis
- You have used home oxygen in the past 12 months or reside in a nursing home, long-term care facility, or rehabilitation centre
Does Manulife visitor health insurance cover pre-existing conditions?
Yes, Manulife Visitor to Canada Insurance can cover certain pre-existing medical conditions, but coverage depends on the plan you choose:
- Basic Plan: Does not cover any pre-existing medical conditions
- Standard Plan: Covers conditions that did not exist within 180 days before coverage
- Enhanced Plan: Covers eligible pre-existing medical conditions that have been stable for at least 180 days before the effective date, subject to the policy terms
Applicants aged 55 to 85 must also complete Manulife’s medical declaration to qualify for the Enhanced Plan. Additionally, applicants aged 54 or younger do not need to complete the declaration.
What does Manulife consider a stable pre-existing condition?
Under Manulife’s definition, a pre-existing condition is considered stable only when all of the following requirements are met during the required stability period:
- No new or changed treatment: You have not started new treatment, had treatment changed, or stopped existing treatment
- No medication changes: You have not changed medication or been advised to start a new prescription drug
- No worsening of the condition or symptoms: Your medical condition has not deteriorated, and you have not experienced new, more frequent, or more severe symptoms
- No hospitalization or specialist referral: You have not been hospitalized or referred to a specialist because of the condition
- No pending tests or investigations: You do not have recommended tests, investigations, or treatment that remain incomplete, and you are not waiting for test results
- No planned treatment: There is no planned or pending treatment for the condition
Are there any exclusions or limitations to Manulife travel insurance?
While Manulife travel insurance provides comprehensive emergency medical and trip cancellation coverage, certain situations like medical tourism and high-risk activities are excluded or limited under the policy.
Here’s an overview of some of the common exclusions and limitations of Manulife travel insurance:
| Exclusion category | What you need to know |
| Illness during the waiting period | A sickness, disease, or symptom that begins before or during an applicable waiting period is not covered, even if related expenses occur after the waiting period ends. |
| Non-emergency treatment | Routine, elective, cosmetic, or experimental treatments are excluded |
| Expected or planned treatment | Treatment or travel primarily intended to receive medical care is not covered |
| Alcohol and drug use | Certain claims resulting from chronic alcohol or drug use, withdrawal, or the abuse of alcohol, drugs, or other intoxicants are excluded |
| High-risk activities | Emergencies related to activities such as technical mountain climbing, rock climbing, skydiving, parachuting, hang-gliding, and motorized speed contests |
| Pregnancy and childbirth | Routine prenatal and postnatal care and certain pregnancy, delivery, or complication-related expenses |
| Illegal acts | Claims arising from committing or attempting to commit a criminal offence or illegal act |
| Follow-up treatment outside Canada | Treatment or follow-up visits outside Canada when the original medical emergency occurred in Canada |
Note: This list summarizes the most common exclusions found across Manulife travel insurance plans. Coverage varies by plan and policy wording. It is recommended to refer to your policy for the complete list of exclusions, limitations, and definitions.
Key things to know before buying Manulife visitor insurance
Here are the major things you must keep in mind during your Manulife travel insurance for visitors policy period:
- 24-hour call requirement: Policyholders must contact Manulife’s Assistance Centre (1-877-878-0142) before obtaining emergency treatment or within 24 hours of hospitalization. Failure to do so may result in a 20% coinsurance penalty.
- Pre-approval for diagnostic procedures: MRIs, CT scans, ultrasounds, biopsies, and certain cardiovascular procedures require prior approval from the Assistance Centre unless it is a life-threatening emergency.
- Automatic policy extensions: The coverage may automatically extend at no extra cost for travel delays (up to 72 hours), hospitalization on the expiry date, or medical emergencies occurring within 5 days before the policy expires.
- TravelAid app: Manulife also has a dedicated TravelAid App that you can use to file claims or contact claim administrators. It can also provide directions to the closest medical facility wherever you are in the world.
How to file a claim with Manulife Visitor Insurance
If you experience a medical emergency during your stay in Canada, you should contact Manulife’s Assistance Centre as soon as possible to initiate the claims process. The policy offers 24/7 emergency assistance and online claim submission support to help travellers submit claims quickly and efficiently.
Here’s how you can file a Manulife claim for visitors insurance:
-
Call the Assistance Centre immediately
Contact the Assistance Centre in Canada and the United States at 1-877-878-0142, and internationally at +1 (519) 251-5166. The Assistance Centre is available 24 hours a day, 7 days a week.
-
Gather required documents
Provide medical records and a physician’s diagnosis, proof of treatment expenses (including itemized bills and payment receipts), and travel documents such as your passport, visa, or airline ticket. You might also need to give supporting documents.
-
Meet claim deadlines
Report the claim within 30 days of the incident and submit proof of claim within 90 days of treatment or occurrence.
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Submit claims
Submit claims online through the Gems portal or use the TravelAid App to file claims or contact administrators. Additionally, you can mail claim documents to their address:
Manulife Travel Insurance Claims
c/o Global Excel Management, P.O. Box 1237, Stn. A
Windsor, ON N9A 6P8, Canada
Can you cancel or get a refund on Manulife Visitor Insurance?
Yes, Manulife Visitor Insurance allows policy cancellations and refunds under certain conditions. The refund amount depends on whether coverage has started, whether a claim has been filed, and the reason for cancellation.
Here are Manulife visitor insurance cancellation and refund rules at a glance:
- 10-day free look period:
You may be eligible for a full refund if you cancel within 10 days of purchase, before your departure date, and no claim has been made. Terms and conditions apply.
- Visa refusal refunds:
Full refunds may be available if your visa or Super Visa application is refused before coverage begins. However, proof of visa refusal is required.
- Early return refunds:
Partial refunds for unused coverage days may be available if you:
- Return to your country of origin early, or
- Become eligible for a provincial or government health insurance plan (GHIP)
- No claim can have been paid or denied
Note: Proof of departure or GHIP coverage is required. Refund eligibility is subject to policy conditions, and refunds are generally unavailable if a claim has been paid or denied.
However, a handling fee applies to partial refunds once a claim has been initiated. Manulife will deduct this fee from your refund amount according to the terms and conditions.
Here are the deductions for refunds with claims:
- Claim withdrawn: refund issued minus a $300 file handling fee per claim
- Claim denied: refund issued minus a $500 file handling fee per claim
How to extend Manulife visitor insurance coverage??
If you are thinking about extending your coverage instead of cancelling, you must purchase a new Manulife policy before your current coverage expires.
To avoid a new waiting period, the new policy must:
- Start immediately after the old policy ends
- Not reduce the deductible
- Not increase the coverage limit
- Not switch from a non-pre-existing condition plan to a pre-existing condition plan tier (Basic to Standard/Enhanced)
Note that eligibility for an extension may depend on factors such as your claims history, health status, and the length of coverage requested. Additional premiums will apply, and certain conditions may need to be met.
How does Manulife compare to other visitor insurance options?
Here’s a quick overview of the Manulife visitor health insurance policy compared to similar policies offered by GMS, TuGo, Allianz, and others:
| Provider | Pre-Existing Conditions Coverage | Monthly Payments | Maximum Coverage |
| Manulife | Yes, if stable for 180 days (Enhanced Plan) | No | Up to $200,000 |
| TuGo | Yes, if stable (7–365 days depending on age and trip length) | No | Up to $500,000 |
| Allianz | Yes, if stable (90 days ≤59 years; 180 days ages 60–89) | No | Up to $500,000 |
| GMS | Yes, if stable for 180 days | No | Up to $150,000 |
| MSH International Discover Canada | Yes, if stable (90 days ≤70 years; 180 days ages 71–80) | Yes | Up to $1,000,000 |
| Destination Canada | Yes, if stable (90 days ≤59 years; 180 days ages 60–79) | Yes | Up to $300,000 |
| Travelance | Yes, if stable for 180 days (Premier Plan; Essential Plan excludes pre-existing conditions) | Yes | Up to $150,000 |
| Secure Travel | Yes, if stable (90 days ≤69 years; 180 days ages 70–84) | Yes | Up to $1,000,000 |
For a comprehensive review and comparison, head over to our list of the best medical Insurance for visitors to Canada (2026)
Is Manulife suitable for Super Visa insurance?
Yes, the Manulife Basic, Standard, and Enhanced Visitors to Canada plans are eligible for Super Visa insurance for parents and grandparents when coverage is $100,000 or more for at least one year.
The support for pre-existing conditions in the Standard and Enhanced plans offers comprehensive coverage for Canadians looking to insure their parents and grandparents during their stay. Additionally, the TravelAid Travel companion mobile app provides GPS-enabled medical and claims assistance, making it easier to access support or raise claims.
Does Manulife visitor insurance cover follow-up treatment?
The basic plan of Manulife travel insurance limits continuing coverage to one follow-up visit for an emergency already treated during the coverage period. Meanwhile, the standard and enhanced plans can continue covering treatment, recurrence, or complications related to an eligible emergency until Manulife determines the emergency has ended, the policy limit is exhausted, or coverage is otherwise terminated.
Does Manulife offer any special benefits for students travelling to Canada?
Manulife offers separate visitor health insurance for international students with comprehensive coverage, including up to $2 million for medical expenses, routine healthcare services, and tuition reimbursement of up to $5,000 if a student cannot attend school because of a medical condition.
Visitor insurance from Manulife features flexible coverage options, such as pausing the policy for up to 60 days, and a full refund if cancelled before the policy start date. It also covers dependents and pre-existing conditions (if stable for 3 months), and includes no deductible. Students can travel home for up to 21 days without losing coverage, with an option to extend it up to 365 days.
Our advisor’s take on Manulife visitor to Canada insurance
At PolicyAdvisor, we regularly help visitors, parents and grandparents, and Super Visa applicants compare medical insurance for their stay in Canada. Recently, we worked with a 45-year-old visitor planning to stay with family in Canada for a year. They were seeking comprehensive emergency medical protection and coverage that could accommodate an eligible pre-existing medical condition. We recommended the Manulife Enhanced Plan since it offers broader protection than the Basic and Standard options, particularly for visitors with eligible pre-existing medical conditions.
Client profile:
- Age: 45
- Visa type: Super Visa
- Primary concern: Emergency medical protection and coverage for an existing medical condition
- Coverage needed: $100,000
- Coverage period: 365-day stay
Why we recommended Manulife Enhanced visitor travel insurance:
- Coverage for eligible stable pre-existing conditions: The Enhanced Plan can cover pre-existing conditions that have been stable for at least 180 days before the policy’s effective date.
- No medical declaration at age 45: Manulife does not require the Enhanced Plan medical declaration for applicants aged 54 or younger.
- Emergency dental benefits: The plan includes up to $4,000 for eligible emergency dental care
- Emergency transportation and repatriation: Coverage can include medically necessary return transportation, a medical attendant, or air ambulance transportation when authorized and arranged through Manulife’s Assistance Centre.
- 24/7 emergency assistance: Manulife’s Assistance Centre is available 24/7 to confirm coverage, help arrange treatment, and coordinate emergency assistance
How to purchase Manulife visitor health insurance?
PolicyAdvisor’s licensed advisors help travellers find the right Manulife Visitor to Canada Insurance plan by comparing coverage options and recommending options based on medical needs, travel duration, and budget. Our advisors can also guide you through customizing your policy based on your age, health history, and travel plans.
Whether you are a tourist, Super Visa applicant, or long-term visitor, our team can help you select the coverage that best fits your situation. The advisors will help you understand coverage limits, deductibles, exclusions, and optional benefits.
Frequently Asked Questions
Does Manulife visitor medical insurance cover pre-existing medical conditions?
Yes, the Enhanced plan covers pre-existing medical conditions under certain specific rules. The Enhanced plan covers stable pre-existing medical conditions for at least 180 days before coverage begins.
Is Manulife suitable for Super Visa?
Yes, all three plans are eligible for the Manulife Super Visa insurance when the coverage amount is $100,000 and above.
What is the maximum coverage available under Manulife visitor insurance?
Manulife offers emergency medical coverage limits up to $200,000 under the Basic, Standard, and Enhanced plans.
Does Manulife visitor to Canada insurance include dental coverage?
Yes, the Standard and Enhanced plans of the Manulife visitor insurance include up to $4,000 for accidental dental treatment and up to $300 for emergency dental pain relief. However, the basic plan has no support for dental work.
Are side trips outside Canada covered by the Manulife Visitor to Canada Insurance?
Yes, the Manulife Visitor to Canada Insurance supports any trip taken to other countries from Canada (starts and ends in Canada). However, it must not exceed the lesser of 30 days per policy or 49% of the total number of coverage days in your policy.
What is a stable pre-existing condition in the Manulife Visitor Insurance?
Under Manulife visitor insurance, a pre-existing medical condition is considered stable if there have been no new treatments, medications, or changes to existing treatment plans within the required stability period. The condition must not have worsened, produced new or more severe symptoms, required hospitalization or specialist referrals, or involved any pending tests, investigations, or planned treatments.
Can you buy Manulife Visitor to Canada insurance after arriving in Canada?
Yes, you can buy Manulife Visitor to Canada insurance after arriving in Canada, but this will incur a waiting period. For Basic, Standard and Enhanced, the waiting period is 72 hours if purchased within the first 30 days after arrival and 7 days if purchased 31 days or more after arrival. However, travellers aged 86 or older have a 15-day waiting period for the Basic plan.
Can you leave Canada and return without cancelling Manulife visitor insurance?
Yes, Manulife allows both side trips outside Canada and approved trip breaks to your country of origin. However, a covered side trip must start and end in Canada and cannot exceed the lesser of 30 days per policy or 49% of your total coverage days.
Can families be covered under one Manulife Visitor to Canada policy?
Manulife allows more than one person to be insured under the same policy, provided their effective and expiry dates are identical. According to Manulife, a family consists of two parents/legal guardians and unmarried dependent children under age 22 visiting Canada with them.
Manulife Visitor to Canada Insurance is a flexible travel medical insurance option designed for visitors. With coverage for up to $200,000 for up to 365 days and support for dental emergencies and accidental death and dismemberment (AD&D), it is a comprehensive plan. This review covers different aspects of the policy in detail.